How do I withdraw SGD with FAST, MEPS and International wire transfer?
You can withdraw SGD from your OKX account to your bank account. FAST, MEPS, and international wire transfers are now available to Singapore users for cash withdrawals.
How do I make an SGD withdrawal?
On the web
Log in to your account at my.okx.com. Go to Assets and select Withdraw
Select Cash and SGD to start a withdrawal
Select Cash and SGD to start a withdrawal
Under your SGD balance, select the payment method and bank account you'd like to use for the withdrawal, then select Preview.
Enter your authorization code or SMS code and select Withdraw to submit your SGD withdrawal
On the app
Open your OKX app, go to Portfolio on the home screen, select Transfer and Withdraw
Select Withdraw cash to start
Under your SGD balance, select the payment method and bank account you'd like to use for the withdrawal.
Select bank transfer under SGD to continue
Enter the amount you wish to withdraw and select Preview.
Enter the amount you wish to withdraw
Enter your authorization code or SMS code and select Withdraw to submit your SGD withdrawal
Notes
To add a withdrawal account, you must first make an initial deposit from that account to your OKX account. Only bank accounts that have been successfully verified through a deposit can be used for withdrawals.
If your bank supports the Singapore FAST network and your deposit is below 200,000 SGD, we recommend using FAST transfer
PayLah! withdrawals:
The withdrawal account number will be the mobile number linked to your PayLah! e-wallet.
Ensure you withdraw to your latest linked phone number, as an outdated number will send funds to the wrong recipient.
The daily transaction inflow limit for PayLah! e-wallet is 2,000 SGD including transfers from merchants and platforms that are not OKX.
GrabPay, Wise, and LifeSG are not supported for withdrawals.
How do I verify the ownership of my receiving account for my first SGD withdrawal as a Singapore user?
To comply with local regulations, you must verify the ownership of your receiving account before making your first withdrawal. You can verify by making a cash deposit into OKX with the same account.
App: verify the ownership of receiving account for the first time cash withdrawal
FAQ
1. Why am I not able to see the "Withdraw cash" feature?
To comply with local laws and regulations, cash withdrawals are only available in specific regions. This may mean that your account is currently not eligible to access this feature.
2. Can I make a withdrawal while my bank account verification is still pending?
No. You can only make the withdrawal once your account ownership is successfully verified.
3. How do I know if my bank account is verified?
Once the deposit has been successfully processed into your OKX account, your bank account will be verified.
4. How do I check my withdrawal history?
You can review your withdrawal history on the cash withdrawal page.
Web: cash withdrawals on the cash withdrawal page
App: transaction history on the portfolio page
5. Why is my SGD withdrawal still pending?
FAST transfers are usually instant but can take up to a few hours during periods of high volume or bank-side processing delays. If your withdrawal shows "Completed" on OKX but hasn't arrived in your bank account, the delay is typically on the receiving bank's side — check your bank statement again after a few hours before contacting support.Repeated pending or rejected withdrawals to the same bank account may indicate that the receiving bank is temporarily unable to process transfers from crypto platforms — try again later or use an alternative linked bank account if you have one.Note: if a withdrawal has been pending for more than 24 hours, open a support ticket with your withdrawal order number so it can be escalated.
6. Can customer support release my SGD withdrawal faster?
No. Once a withdrawal has been submitted, OKX and the receiving bank's standard processing times apply and can't be manually accelerated. If it's genuinely stuck past 24 hours, support can escalate it for investigation, but not "release" it faster.
7. Why did my withdrawal fail after showing it as processing?
Failed withdrawals are automatically refunded to your OKX account. Check Assets > Transfer > Transaction history for the refund and resubmit the withdrawal.
8. Where do I find limits, fees and processing time details for cash withdrawal?
Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.