FAQ

Individual verification

What documents are accepted as proof of sources of funds from decentralized finance?
Published on 12 Nov 2024Updated on 11 Aug 202654
What should I do if facial recognition fails?
Published on 11 Oct 2024Updated on 25 Aug 2026582
How do I verify my identity with Singpass?
Published on 13 Sept 2024Updated on 11 Aug 20266
Guide to ID and selfie photos for identity verification
Published on 13 Oct 2023Updated on 25 Aug 202614,472
A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 25 Aug 20266,513
How do I verify an individual account?
Published on 25 Sept 2023Updated on 25 Aug 202631,890
My account says "We need to know more about you." What should I do?
Published on 7 Sept 2023Updated on 28 Aug 2026
Why did my identity verification fail?
Published on 5 Sept 2023Updated on 25 Aug 202611,643
How do I submit my proof of address (POA)?
Published on 5 Sept 2023Updated on 28 Aug 2026884
How long does it take to complete my identity verification?
Published on 5 Sept 2023Updated on 25 Aug 20267,066

Showing 16-25 of 25 articles