How do I make a deposit? (app)

Published on Aug 22, 2023Updated on Jun 29, 20265 min read154,757

This information may not apply to all customers

to check if the products, features, rules, and terms in this article apply to you.

Video guide

What is a deposit?

A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to bank transfers. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account.

When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn’t support deposits of certain networks, such as USDT on the BSC network.

Please deposit only cryptos supported by OKX. If you can't find a certain token and network on the deposit page, it means this token is not supported and your assets may be lost.

Can I make a deposit?

Only accounts that have completed identity verification can make deposits.
If your account is frozen or restricted, your deposit function may be limited. You may refer to the message displayed on your page.

How do I make a deposit?

On the App:

1. There are 2 ways to make a deposit to your account:

Method 1: open your OKX app, select Deposit crypto

Opening Deposit page from Homepage

Method 2: open your OKX app, go to Assets > Select Deposit > Deposit crypto

Opening Deposit page from Assets

2. Select the crypto that you want to deposit, then select the Deposit network

3. Deposit details will then automatically generate

4. In the Deposit account section, you can select whether to deposit funds into your Funding or Trading account

CT-app-deposit on chain-select deposit account

Select the OKX account that you want to receive the deposit

5. Then, you can choose either:

Method 1: copy the deposit address
Copy the deposit address provided by OKX and paste it into the withdrawal address field on the other platform or wallet to complete the deposit.

Method 2: scan the deposit QR code
Use the QR code scanning feature on the other platform or wallet to scan the deposit address QR code displayed on OKX to complete the deposit.

6. After completing the deposit, you can select More > Share deposit details to share with your friends and family.

Note:

Make sure selected crypto and network on both OKX and your withdrawal platform are the same to ensure a successful deposit. Otherwise, you'll lose your assets.
You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page.
You won't receive your assets if you deposited the crypto amount less than the minimum amount.
Some crypto (for example, XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Select here to learn more about how to deposit crypto with a tag/memo.

What can I do if other platforms request my name on OKX?

As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform. If you find yourself required to enter the verified name of your OKX account, you may find it in Profile > Verification.

User Center page on the app with the verified info overview

Verification page on the app with the verified info overview

Verification page on the web with the verified info overview

For more information regarding such verification, you may refer here.

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold crypto/digital assets, or (iii) financial, accounting, legal, or tax advice. Crypto/digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

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