FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on May 29, 20266,301
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 29, 20264,412
- How do I change my phone number?Published on Sep 7, 2023Updated on May 29, 202614,701
- How do I update my email?Published on Sep 6, 2023Updated on May 29, 20263
- How do I change my email?Published on Sep 6, 2023Updated on May 29, 20264,169
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on May 29, 202613,949
- How do I link an authenticator app?Published on Aug 29, 2023Updated on May 29, 202616,412
- What is sub-account?Published on Aug 22, 2023Updated on May 29, 20261,855
- How do I close my account? (web)Published on Aug 22, 2023Updated on May 29, 2026463
- How do I close my account? (app)Published on Aug 22, 2023Updated on May 29, 2026898
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on May 29, 2026405
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on May 29, 2026371
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on May 29, 2026468
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on May 29, 2026393
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on May 29, 2026595
Showing 16-30 of 40 articles