How do I make a deposit? (web)

Published on 13 Aug 2023Updated on 29 Jun 20264 min read8,433

What is a deposit?

A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account.

You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.

Please deposit only cryptos supported by OKX. If you can't find a certain token and network on the deposit page, it means this token is not supported and your assets may be lost.

Can I make a deposit?

  • Only accounts that have completed identity verification can make deposits.

  • If your account is frozen or restricted, your deposit function may be limited. You may refer to the message displayed on your page.

How do I make a deposit?

On the Web:

1. Log in to your account at okx.com, go to the Assets, and select Deposit

2. Select the crypto that you want to deposit in Select crypto field and deposit network in the Deposit network field

Select your preferred crypto and network that match your corresponding platform

3. Deposit details will then automatically generate

4. In the Deposit account section, you can select whether to deposit funds into your Funding or Trading account

5. Then, you can choose either:

Method 1: copy the deposit address

Copy the deposit address provided by OKX and paste it into the withdrawal address field on the other platform or wallet to complete the deposit.

Method 2: scan the deposit QR code

Use the QR code scanning feature on the other platform or wallet to scan the deposit address QR code displayed on OKX to complete the deposit.

Select Copy or scan the QR code to make a deposit via the platform you're sending from

6. Once done, you can check the deposit status on the deposit page. The deposit will typically show as successful once all block confirmations for that crypto have been completed. Learn more here How do I check my deposit progress?

Note:

  • Due to blockchain confirmation delays, deposits may not be credited immediately. Please be patient and wait for the confirmation process to complete.

  • Make sure selected crypto and network on both OKX and your withdrawal platform are the same to ensure a successful deposit. Otherwise, you'll lose your assets.

  • You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page.

  • You won't receive your assets if you deposited the crypto amount less than the minimum amount.

  • Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.

What can I do if other platforms request my name on OKX?

As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform. If you find yourself required to enter the verified name of your OKX account, you may find it in Profile > Verification.

User Center page on the app with the verified info overview

Verification page on the app with the verified info overview

Verification page on the web with the verified info overview

For more information regarding such verification, you may refer here.