How do I become part of the OKX C2C Merchant Program?

Julkaistu 25.11.2022Päivitetty 5.8.2026Lukuaika: 3 minuuttia751
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To ensure compliance with platform merchant standards, we recommend carefully reading the OKX C2C Merchant Transaction Behaviour Guidelines before applying. The review process includes questions on platform trading rules and related procedures, so please prepare in advance to avoid having your application rejected due to insufficient preparation.

To become a Verified Merchant on OKX, you'll need to complete identity verification, deposit the required security bond, and submit the necessary documents. Once the platform has reviewed and approved your application, you'll officially become a C2C trading merchant. Here's how:

1. Meet the 4 verification requirements

Condition 1: Complete video Verification

Video verification must be completed within C2C. Open the OKX app, select C2C trading on homepage > Select Profile > C2C video verification > Start recording.

Note: before recording, please check that your phone is not on silent and that camera and microphone permissions are enabled.

Condition 2: Complete 20 buy or sell C2C trading

You'll need to complete 20 or more C2C trades in the Express or C2C section.

For more C2C trading guides, please refer to:

Condition 3: Your order completion rate for buy and sell C2C trading must be at least 90%

Condition 4: USDT holdings must exceed 10,000

Note: during the application period, please ensure your funding account balance holds more than 10,000 USDT to avoid application failure.

2. Apply for verification

Once you've completed all 4 requirements, you can start your application to become a merchant. Here's how:

On the app

Open the OKX app, select C2C trading on the homepage > Select Profile > Become a Super Merchant > Apply and complete the steps as required

On the web

Open the official OKX website, select Buy crypto > C2C trading > More > Become a Super Merchant > Apply and complete the steps as required

On the application page, fill in your email address, nickname, residential address, and other required information as instructed, then select Apply to become a merchant. After submitting your application, the platform will process your application within 3 days — please wait patiently.

For guidance on how to complete the video verification, learn more here New Merchant Video Authentication. Once verified, a star merchant badge will appear next to your display name.

C2C Merchant Assessment Guidelines

During the assessment, our specialist will ask you questions about the platform's trading rules and related processes. Simply answer based on your own understanding. We recommend reviewing the following articles in advance to prepare:

Note: when conducting C2C trades on the platform, using non-real-name payment methods violates platform trading rules. To ensure smooth transactions, please read and comply with the relevant rules before trading: OKX C2C trading Rules